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All lessons in Local SEO Lesson 10.2 of 61

How to audit a Google Business Profile

In this lesson

  • What to check in a profile audit
  • How to spot guideline problems
  • How to compare with competitors
  • How to record profile fixes

Short answer

To audit a Google Business Profile, check ownership and access, the business name, primary and additional categories, address or service area, hours, phone, website link, description, services, products, attributes, photos, updates, reviews, and suggested edits. Compare each item with top competitors, flag guideline risks, and record every fix in your audit sheet.

The profile checklist

Work through each item and mark it okay, needs work, or risk.

Ownership

  • Is the business the primary owner?
  • Are old staff or agencies removed?

Core details

  • Business name matches signage, with no extra keywords
  • Primary category is the most specific fit
  • Additional categories are relevant
  • Address or service area is correct for the business type
  • Map pin is accurate
  • Phone works and matches the website
  • Website link goes to the right page, with UTM tags

Content

  • Description is clear and within the rules
  • Hours and special hours are correct
  • Services and products are complete
  • Attributes are set

Activity

  • Photos are recent and cover exterior, interior, team, and products
  • Updates posted in the last month
  • Reviews replied to, with a good response rate

Check suggested edits

Open the profile in Business Profile Manager. Look for suggested edits from Google. Accept correct ones and reject wrong ones.

Flag guideline risks first

Guideline risks can lead to suspension:

  • keywords or locations added to the name
  • a virtual office address
  • a shown address for a business customers do not visit
  • fake or incentivized reviews

Fix these before anything else.

Compare with competitors

Put your profile next to the top three competitors. Note where they have more categories, services, photos, or reviews.

Record each gap as a finding in your audit sheet.

Try it

Sort each audit finding.

Is this a guideline risk or an improvement opportunity?

  • Business name includes 'Best Dentist Legazpi'

  • Only five photos, all from 2021

  • Virtual office used as address

  • No services listed

Quick quiz

1. What should you fix first?
2. Where do you review suggested edits?
3. What is the most common profile problem?

Common mistakes

  • Skipping ownership checks. Lost access blocks every fix.
  • Ignoring suggested edits. Wrong edits may go live.
  • Auditing without competitors. You miss what the market expects.

Your action

Audit the profile of your chosen business. Your progress saves on this device.

Key terms

Profile audit
A detailed check of every Business Profile field and activity.
Guideline risk
Anything that may break Google's rules, like keywords in the name.
Suggested edits
Changes Google or users propose to your profile.
Completeness
How many relevant fields are filled in.
Activity
Recent photos, updates, and review replies.

Questions beginners ask

What is the most common profile problem?

Wrong or broad primary categories, followed by missing services and outdated hours.

Should I fix guideline risks first?

Yes. Problems like keyword-stuffed names can lead to suspension.

How do I see suggested edits?

Business Profile Manager shows pending updates from Google that you can accept or reject.

Related lessons

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