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All lessons in AI Search and Answer Engine Optimization Lesson 4.1 of 22

Measuring brand mentions and source citations

What we will go through

  • How to build a prompt set for tracking
  • Which fields to record for each AI answer
  • How to calculate mention rate and citation share

Short answer

To measure AI visibility, run a fixed set of real customer prompts on each AI platform on a regular schedule and record whether your brand is mentioned, whether your pages are cited, which competitors appear, and how you are described. Mention rate equals answers mentioning you divided by total answers. Citation share equals your citations divided by all citations in those answers.

Step 1: Build a prompt set

Choose 20 to 30 prompts across three groups:

GroupPurposeExample
CategoryDo you appear when people browse options?“best specialty coffee roasters in the Philippines”
ProblemDo you get cited for expertise?“how to brew pour-over coffee without a scale”
BrandIs information about you correct?“Is Isla Coffee legit? Do they deliver to Cebu?”

Write prompts the way customers speak, including Taglish if your audience uses it.

Step 2: Record each answer

Step 3: Calculate the metrics

Mention rate = answers that mention you ÷ total answers × 100

Citation share = citations to your domain ÷ all citations × 100

Example: You run 25 prompts on ChatGPT. Your brand appears in 6 answers: 6 ÷ 25 = 24% mention rate. Those 25 answers list 90 citations in total, and 9 point to your site: 9 ÷ 90 = 10% citation share. Your main competitor has 18 citations, or 20%.

Step 4: Track the cited sources

The domains AI tools cite most for your prompts are your real competitors in AI search, even if they are not businesses. Review sites, Reddit threads, and news articles often dominate. These become outreach and PR targets in Module 5.

When to use a tool

Manual tracking works for a small business. Agencies and larger brands use AI visibility tools that run prompts daily across platforms and countries, store history, and chart share of voice. Whatever you use, keep the prompt set stable so results are comparable month to month.

Quick quiz

1. 25 answers, your brand appears in 5. What is the mention rate?
2. Why keep the prompt set stable?

Your action

Key terms

Prompt set
A fixed list of questions you track over time.
Mention rate
Percent of answers that name your brand.
Citation share
Your citations as a percent of all citations.
AI share of voice
Your visibility compared with competitors across prompts.
Visibility tracking tool
Software that runs prompts and logs results automatically.

Questions beginners ask

How many prompts do I need?

Start with 20 to 30 that reflect real buying and research questions. Larger brands track hundreds.

Are paid tools necessary?

No. A spreadsheet works for small prompt sets. Tools like Peec AI, Profound, Semrush, or Ahrefs Brand Radar help when you track many prompts or markets.

Related lessons

Want someone to audit your AI search visibility while you learn? The team at Remar Digital can help.